Draft · not yet in effect
These terms are a draft awaiting legal review. They are published so you can see the intent — what we will and won’t do with your data, how billing works, and how you leave. They are not yet a binding agreement.
The Wash Book is operated by [LEGAL ENTITY NAME], [STATE] [ENTITY TYPE], of [BUSINESS ADDRESS] (“we”, “us”). Contact: [SUPPORT EMAIL].
The Wash Book is web-based software for fleet wash businesses covering scheduling, unit tracking, wash inspections, equipment maintenance and customer records. We provide access to it; we do not provide washing services, accounting advice, employment advice or legal advice.
Everything you enter — customers, yards, unit rosters, wash history, inspections, conduct records, maintenance records — remains yours. We claim no ownership of it and do not sell it, rent it, or use it to advertise to anyone.
We store and process it only to run the service for you, and we access individual records only when you ask us to (for support) or where required to keep the service secure or comply with law.
You can export a complete copy of your data from inside the app at any time, without asking us.
[DECISION: do you want the right to use aggregated, anonymised statistics — e.g. average units per hour across all customers — for product improvement or benchmarking? If yes, it needs stating here explicitly.]
The service can store records about your employees, including inspection scores and conduct notes. You are the employer and the controller of that information. You are responsible for handling it lawfully, including telling your staff what is recorded about them where your law requires it, and for keeping it accurate. We provide the tool; we do not make employment decisions or verify what is entered.
You may cancel at any time from inside the app. Your account stays active until the end of the period you have paid for, then becomes read-only. Export your data before you cancel, or afterwards during the read-only window. [DECISION: refunds — pro-rated, or none for the current month?]
Don’t use the service to break the law, store data you have no right to store, attempt to reach another business’s records, probe or overload the system, or resell access without our agreement. We may suspend an account that does, and will tell you why.
We aim to keep the service available and to take daily backups, but we do not guarantee uninterrupted access and we do not offer a service-level agreement at this price. Planned maintenance will be announced in advance where practical.
The service is provided as is. We do not warrant that it will be error-free or that reports produced from it will be accurate — the figures depend on what your people enter, and invoices produced with its help remain your responsibility to check.
[DECISION — your lawyer’s call, but the common shape: total liability capped at the fees paid in the preceding 12 months; no liability for indirect or consequential loss including lost profit or lost data, except where law does not allow that limit.]
We may update these terms. Material changes will be notified by email at least 30 days beforehand; continuing to use the service after they take effect means you accept them.
These terms are governed by the laws of the State of [STATE], and disputes will be brought in the courts of [COUNTY, STATE]. [DECISION: arbitration clause — yes or no?]
[SUPPORT EMAIL] · [BUSINESS ADDRESS]